Steve, I went to several other places before finding you. What a difference you made. At the other places all they did was test me and then hand me a pair of hearing aids with “This is what you need” — no explanation, no time for anything other than trying to sell me a pair of hearing aids. 

You, on the other hand, took the time to explain everything to me, showed me what several choices would do, and let me make a decision without any pressure. Since I have been wearing your hearing aids, my life has become a lot better in many ways, and for that I thank you.