To Shelly,  I want to thank you for your sincere help in solving my Hearing Aid situation. You are a big part of Quality Hearing Aid’s success. You are always so pleasant on the phone when I call your company! Both you and Steve Romeo have made this a much more pleasant experience than expected. Starkey Hearing Aids also went well beyond what was required to solve my concerns and their customer service representative (Brian) was extremely understanding with my problem and very pleasant to deal with. Again I can’t thank all of you enough for your devotion!